Practical IT, Cybersecurity & Technology Solutions for Growing Businesses
Get expert technology help for infrastructure, cybersecurity, cloud, IT operations and business technology — from focused individual projects to coordinated technical teams.
- Clear scope before work starts
- Start with a small, fixed engagement
- Remote delivery for the USA, UK, Australia & UAE
What problem are you trying to solve?
Pick the closest match. You'll see the services that fit, what they include, and how to start small.
Technology help across five practice areas
IT Infrastructure
Assessments, planning and documentation for networks, servers, cloud, Microsoft 365, Google Workspace and backup.
Cybersecurity
Practical security reviews and hardening for small and mid-sized businesses — focused on the controls that matter most.
Business Technology
CRM, process, vendor and budget advisory, plus the SOPs, SOWs and documentation that keep technology projects on track.
AI & Automation
Automation and AI where it creates measurable value — starting with the business problem, not the tool.
Remote Technical Support
Remote troubleshooting and hands-on support for Microsoft 365, Google Workspace, servers, networks, backups and IT projects.
Senior technical judgement, without agency overhead
You work directly with Koustov Choudhury, Independent Technology Consultant — IT infrastructure, cybersecurity and business technology. The same person who scopes the work is accountable for delivering it.
- Problem-first: recommendations tied to business impact, not tools for their own sake.
- Written scope, deliverables and exclusions before any payment.
- Practical outputs — prioritised findings, documentation and next steps you can act on.
- AI and automation only where they create measurable value.
- 15+ years of documented experience in IT infrastructure, delivery and consulting
- Led IT service delivery for clients across the SAARC region, managing a team of 40+ engineers
- Managed Windows Server, Active Directory, Exchange, VMware and Hyper-V environments in enterprise settings, including 120 servers in one role
- Prepared root-cause analyses for Severity 1 and Severity 2 incidents and led capacity, availability and ticket-trend reviews
- Advises on IT procurement, BOM/BOQ preparation, vendor selection and solution validation
From a single expert to a dedicated team
Individual Expert
Direct access to Koustov Choudhury for focused technical work.
- Assessments, reviews and health checks
- Troubleshooting and remote support
- Consulting, documentation and planning
Team
A coordinated technical team for larger or multi-disciplinary projects.
- Implementation and migration projects
- Multi-technology or ongoing work
- Team engagements are quoted after requirements are reviewed.
Start small. Prove value. Then expand.
- Tell us the problem
- Agree scope & price
- Small first engagement
- Findings & report
- Fix, implement or expand
- Ongoing support if useful
Low-risk first engagements
Fixed-scope services designed to give you a clear picture quickly, before committing to anything bigger.
IT Health Check
A fast, independent snapshot of your IT environment with a prioritised list of what to fix first.
Backup Health Assessment
Find out whether your backups would actually work when you need them.
Cybersecurity Quick Assessment
A focused review of your most important security controls, with a short, prioritised action list.
Microsoft 365 Security Review
Review identity, email protection, sharing and admin security in your Microsoft 365 tenant.
Technology Consultation
A focused session to talk through a technology decision, problem or plan with an experienced consultant.
IT Documentation Review
Review your existing IT documentation for gaps, accuracy and usefulness.
Built for growing businesses without a large IT team
United States
Remote IT infrastructure, cybersecurity and Microsoft 365 help for US small and mid-sized businesses — scheduled across US time zones.
United Kingdom
Independent IT, cybersecurity and Microsoft 365 consulting for UK SMBs, professional-service firms and agencies.
Australia
Remote cybersecurity, backup and IT infrastructure consulting for Australian small and mid-sized businesses.
United Arab Emirates
Remote IT infrastructure, Microsoft 365 and cybersecurity consulting for businesses in Dubai, Abu Dhabi and across the UAE.
Frequently asked questions
How does an engagement work?
You describe the problem, we agree scope, deliverables, price and timing in writing, and only then does work start. Most clients begin with a small, fixed-scope service and expand once they've seen the results.
Will I work with Koustov directly or with a team?
Individual Expert engagements are delivered by Koustov directly. For larger or multi-disciplinary projects, a coordinated team can be involved; Koustov remains your point of contact and is accountable for scope and quality. Team engagements are quoted after requirements are reviewed.
Is the work delivered remotely?
Yes. Services are delivered remotely using secure screen-sharing, read-only access where possible, and your existing admin tools. On-site work is not included unless explicitly agreed.
What currency are prices in?
All prices and invoices are in US dollars (USD). Where shown, other currencies are indicative conversions only.
How is access to my systems and data handled?
Access is requested only for the systems in scope, using the least privilege needed (read-only where possible) and dedicated accounts that you can revoke at any time. Data is handled according to the privacy notice, and a data processing agreement can be put in place on request.
Do you provide penetration testing or compliance certification?
No. Security services are advisory and configuration reviews. They can help you prepare for frameworks and questionnaires, but they are not penetration tests, formal audits, certifications or legal advice.
Not sure where to start?
Describe the problem in a few sentences. You'll get an honest recommendation — including when a small first engagement is the right move.